Leading and assisting meeting room and banquet dinner setups in the hotel function spaces. Responsible for meeting the financial goals of the hotel/convention center, which includes guaranteeing that events are performed to the highest standards. Developing contracts, administrative/operational duties, preparing and executing events. Additionally, I supervise many of the banquet departments and work with other departments to warrant that guest expectations are exceeded.
Becoming a leader among my peers while earning the respect of my manager and general manager. This means a lot to me because I have worked so hard to become respected and also known for my work, my boss has allowed me to do many varieties of supervising whether it be for setup or it be major events. I can now lead a team of my own and make the most of our duties, for instance, the Air Force Ball was a hit because I was able to figure out a way through a work flow system that allowed us to avoid making mistakes and creating constructive progress.
What advice would you give?
You have to motivate yourself when it gets challenging and you have to learn that time is everything. Hospitality isn’t just making guest happy but it’s also doing right by others that you work with.