Hannah Even

Responsibilities

I was responsible for working at both the back and front of the bakery. I was mostly in the kitchen making dozens of cookies each day, helping shape the bread dough and cinnamon rolls, and putting finishing touches on items like scones. However, I was able to assist in making a variety of different types of baked goods. When a customer came in I was tasked with going out to greet them, asking for and collecting their order, then ringing them up on the cash regiester. On the weekends I helped open the shop by setting out all the goods.

Accomplishments

My greatest accomplishment would either be memorizing my first baking recipe or making bread loaves without any air pockets in them on my first try.

Learning experience

I learned two very important lessons during my internship experience. First, I learned it is important to ask questions to clarify things with customers, your fellow employees, and your boss. It is a lot easier to ask a question and do something right the first time than to have to backtrack because you assumed you knew what was correct. The second lesson I learned is that even in the professional world the saying "don't cry over spilled milk" rings true. Mistakes happen, but it is in the best interest of your coworkers and the customers to move on and not be upset. Both of these things I will use going forward in my professional and personal lives.

What advice would you give?

The biggest piece of advice I can give to future students is to not be too afraid or embarrassed to ask questions. You learn so much more and the people you work with will appreciate you trying to do things well.