Katelynn Kemp

Responsibilities

Event Interns are responsible for providing the best possible experience to all of our winery guests by developing relationships that promote future events and bookings. Welcome all Prairie Moon guests and provide exceptional customer service Sit in on tours/meetings of potential renters and existing renters (unpaid time) Assist Event Coordinator with prepping and running events Fill various positions during our Live Music events Assist with development of new winery events, promotions, and marketing ideas Basic bartending skills and wine/beer knowledge Handle purchases using POS system and provide retail-related guidance to customers Assist with tastings for scheduled large groups or walk-in customers when necessary Must be able to complete physical work (repeated lifting 40+ lbs) Provide supervisor with monthly feedback on items of interest to cover and general feedback on experience to that point

Accomplishments

While working a live music event, it started pouring and the event had to get moved inside. I touched base with the lead singer throughout the process to get the band's dinner orders. Since it had started raining, I made sure to box their food up for them and give them something to munch on during the transition while making sure they all had something to drink. At the end of the event, the lead singer thanked me for all of my work and told me I was amazing at my job. I'll never forget that clients truly see and appreciate the work we put in for them.

What advice would you give?

My advice to future students in the industry is this: take initiative. If you see an issue, take it upon yourself to fix it and always do it with a smile.