Megan Fata

Major: Apparel, Merchandising, and Design
Company/Organization: Nordstrom
Company/Organization website: https://shop.nordstrom.com/
Destination: Schaumburg, Illinois
Timeframe: Summer 2020
Advisor/Coordinator Email: briaj@iastate.edu

Responsibilities

My responsibilities include: helping customers locate merchandise, building lasting relationships with customers, opening rewards program for Nordstrom cardholders, increasing in-store sales as well as online orders, providing honest and confident feedback to customers regarding style and fit, cross-selling products, stocking merchandise and the workstation, resolving customer complaints and scheduling personal styling/shopping appointments with customers.

Accomplishments

It was been a rewarding experience to work with an amazing company and teammates that value each other and their customers!

Learning experience

The greatest lesson I have learned is the importance strong communication skills and a positive attitude when working with a team. Teamwork makes the dream work!

What advice would you give?

Any experience you can find is important. Hold on to that and always stay positive! Especially when times get hard!

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