Amanda Martin

Responsibilities

As an intern at CFI, I observed Family Centered Services professionals working with families involved with the Department of Health and Human Services. I shadowed Family Specialists during solution-based casework sessions, where they used motivational interviewing to engage parents in addressing concerns raised by DHHS. In addition, I attended SafeCare classes, an eighteen-week parenting class that focuses on improving parenting skills, home safety, and child health for caregivers of children aged zero to five. My role also involved observing and documenting family interactions during supervised visits, providing valuable insight into the dynamics and progress of the families involved. Furthermore, I attended Family Focused Meetings, where parents, DHHS workers, and service providers collaborate to discuss family strengths and needs. Additionally, I attended court hearings for child welfare cases at Polk County Juvenile Court.

Accomplishments

My greatest accomplishment during my internship was gaining the confidence to actively participate in sessions and take on more responsibility. Over time, I was able to build rapport and engage in meaningful conversations with families. One thing that I am proud of is gaining a strong understanding of the SafeCare program and leading a session on my own.

Learning experience

During my internship, I learned the importance of effective communication with families, especially through motivational interviewing, which helps clients feel heard and empowered to make positive changes. I also learned the value of maintaining professional boundaries by limiting personal disclosures and recognizing when to redirect or remove myself from unsafe situations. In addition, I realized that setting aside personal biases is essential when working with families involved with HHS, even when their past actions are difficult to accept. Ultimately, ensuring children's safety requires honest, objective assessments and knowing when to seek support from a supervisor when challenges arise.

What advice would you give?

One important piece of advice for future interns is to prioritize your mental well-being and take time off when needed, as it’s difficult to support others when you’re overwhelmed. Taking a day for self-care or personal matters can help you stay present and effective in your work with clients. Another key tip is to ask alot of questions, as the professionals you shadow have valuable experience and insight. Their answers can offer helpful context and deepen your understanding of how to approach different situations.