Reagan Petersen

Responsibilities

During my internship at the winery, my responsibilities as event staff for weddings and Sunday music events included: Event Setup: Assisting in the preparation of the venue by arranging tables, chairs, and decorations according to the event specifications. Guest Assistance: Welcoming guests, providing information about the event, and ensuring their needs were met throughout the day. Coordination with Vendors: Talking with catering, photography, and other vendors to ensure a smooth flow of services during events. Service Support: Helping with food and beverage service, including pouring wine, and clearing tables as needed. Sound and Music Management: Assisting in setting up and managing sound equipment for live music events, ensuring optimal sound quality. Clean-Up: Participating in post-event clean-up, including breaking down setups, cleaning the venue, and ensuring everything was left in order. Safety and Compliance: Monitoring guest behavior, ensuring compliance with winery policies, and addressing any safety concerns. Feedback Collection: Gathering feedback from guests and staff to help improve future events and enhance the overall experience.

Accomplishments

My greatest accomplishment during my internship at the winery was witnessing the joy and happiness of couples on their wedding day. Being part of such a significant moment in their lives was incredibly fulfilling. I took pride in ensuring everything ran smoothly, from the setup to the final send-off, which allowed the couples to fully enjoy their special day without any worries. Seeing their smiles and sharing in their joy as they celebrated surrounded by family and friends made all the hard work worthwhile. It reinforced my passion for event management and the importance of creating memorable experiences for others.

Learning experience

My biggest lesson from my internship at the winery was the importance of problem-solving when issues arose during events. Whether it was handling last-minute changes in the setup, addressing guest concerns, or coordinating with vendors, I learned to stay calm and think critically. This experience taught me to assess situations quickly, explore potential solutions, and implement effective strategies to ensure everything ran smoothly. Developing these problem-solving skills not only helped maintain a positive atmosphere for the couples and their guests but also reinforced my confidence in managing challenges in a dynamic event environment.

What advice would you give?

I have completed internships in various areas, including bars, hotels, retail stores, and wineries. Each experience has provided me with unique insights and skills, enhancing my versatility in customer service and event management. I would recommend doing the same thing.